How to Raise a Complaint

Last updated: October 2026

Every homeowner who reaches Cancomplex Roofing should get a fair and honest experience. If something went wrong, tell us. This page shows how to complain and what happens next. It is a general template, not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Cancomplex Roofing
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• How a provider we connected you with behaved

If the Problem Is With a Provider

Providers in our network are independent businesses. Each one answers for its own estimates, prices, work, warranties and customer service. If something is wrong with work on your home, start with the provider. Keep a written record of what you say and what they reply.

Still, we want to hear about it. Your feedback helps us keep the network honest. Providers who often fall short of what we expect may be removed. Please know that Cancomplex Roofing cannot settle contract disputes. We cannot refund a provider's work, and we cannot decide anything for a provider.

How to Send Your Complaint

Email contact@cancomplex.world. Please include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you hope we can do

What to Expect

We will confirm we got your complaint by email, usually within a few business days. Then we will look into what happened. That may include talking to the provider. After that, we will write back with what we found and any steps we plan to take.

If You Are Still Unhappy

You can reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For problems with a licensed provider, your state's contractor licensing board may also help.

Contact

Email: contact@cancomplex.world